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The Importance of Customers

May 02, 2013
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There has never been a more important time than now to concentrate on your customer service!  Not only do customers have greater choice than ever before - many of your competitors are fighting dirty and winning business on price alone!  So what can you do to stay ahead of the pack?

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Have you got a business plan?

May 02, 2013
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With businesses failing at an alarming rate the need has never been greater to start off on the right foot with a clear understanding of exactly what you hope to achieve and how you will do it.

Every business needs a plan.  A well thought out and carefully structured business plan is the key to the long-term success of any business.  Whether you are just starting a business, buying one already established, in need of extra finance for expansion o.

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A tale of 4 team members

Dec 21, 2012
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In an office somewhere in the industrial centre of the UK (we all know where that is, don't we?!) there is a small team of experienced business professionals within a large multi-national organisation who have been brought together and tasked with delivering a series of cross -functional projects crucial to the survival and future prosperity of the business.

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Why business coaching?

Dec 21, 2012
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Something that is taken for granted in the massive business that is international competitive sport is the vital impact that a coach makes on individual and team performance… and your business is really no different!

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Putting round pegs in round holes

Oct 02, 2012
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The quiet, analytical person - loves figures, detail and is a perfectionist - to the point of frustrating you at times!

The gregarious, popular person who is very good at getting people to go along with them, loved by your customers, but is a bit slip-shod with the detail… and certainly isn't a finisher.

The task oriented person - give them a target and they'll complete it… even if it upsets a few people a.

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